Complete Features List

Universal 2-Way Inbox

  • SMS
  • Email
  • Facebook & Instagram Messages
  • Google My Business Messaging
  • Embeddable Web Chat
  • Review Responses

CRM Functionality

  • Workflows & Triggers
    • Use our pre-built workflows
    • Customize to fit your business
  • Calendar & Booking Management
  • Opportunities & Pipelines
  • Email Marketing & Campaigns
  • SMS & Email Templates
  • Text To Pay
  • Missed Call Text Back
  • Reputation Management
  • Trigger Links – links that trigger workflows
  • Google My Business Call Tracking
  • Zapier Integration

Reporting

  • Google Ads & Facebook Ads Reporting
  • Conversion & Lead Source Reporting
  • Agent Statistics Reporting
  • Call Activity Reporting
  • Appointment Outcome Reporting

Social & LMS

  • Social Planner
    • Schedule in bulk
    • Facebook, Instagram, Twitter, LinkedIn, Google My Business, TikTok
  • Learning Management System
    • Memberships
    • Course Player
    • Easy-to-use course builder

Mobile App

  • Send video messages to your leads
  • iPad UI Supported
  • Work while away from home

Websites & Landing Pages

  • Unlimited Websites
  • Unlimited Landing Pages
  • Easy to use Drag & Drop Website Builder
  • Import your WordPress website for $15 per month
  • Sales Funnels with A/B Testing
  • Contact Forms & Order Forms
  • Embedded Booking
  • Surveys (multi-step form)
  • Blogs & Articles
  • Google Analytics in CRM Dashboard

Accounting & eCommerce

  • Invoicing
  • Reoccurring Invoicing
  • Affiliate Manager
  • Products
  • Subscriptions
  • Integration with Shopify, Stripe, and Quickbooks

Third-Party Integrations

  • Facebook
  • Instagram
  • TikTok
  • Google My Business
  • Google Workspace
  • Stripe
  • Quickbooks
  • Shopify
  • Clio

nbs crm

vs.

Platformnbs crmSalesforce
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$100 – $350
per user
per month
ContactsUnlimited ContactsLimited, All Plans
Sales PipelinesUnlimited Sales PipelinesUnlimited, All Plans
CalendarsUnlimited CalendarsN/A
Team MembersUnlimited Team MembersLimited, $25 – $150 Per User / Month
Sales FunnelsUnlimited Sales FunnelsN/A
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & FormsSurvey Response Pack
Courses & ProductsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsN/A
Automated WorkflowsUnlimited Automated Workflows$25 – $100 Per User
Google Reviews Integration & ManagementUnlimited In PlanN/A
Missed Call Back FeatureUnlimited In PlanLimited for $5 – $25 Per User / Month
Facebook Messenger IntegrationUnlimited In PlanLimited w/ Service Cloud
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In PlanLimited, All Plans
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Hubspot, Pipedrive, ActiveCampaign, Zoho

nbs crm

vs.

Hubspot

Platformnbs crmHubspot
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$50 – $12,000
ContactsUnlimited ContactsLimited Contacts
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsLimited, All Plans
Team MembersUnlimited Team MembersLimited, All Plans
Sales FunnelsUnlimited Sales FunnelsLimited, All Plans
WebsitesUnlimited WebsitesLimited, All Plans
Surveys & FormsUnlimited Surveys & FormsLimited, All Plans
Products & SubscriptionsUnlimited Products & SubscriptionsLimited, All Plans
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, All Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsLimited, Higher PlansLimited, Higher Plans
Automated WorkflowsUnlimited Automated WorkflowsLimited, Higher Plans
Google Reviews Integration & ManagementUnlimited In PlanLimited, Higher Plans
Missed Call Back FeatureUnlimited In PlanLimited, Higher Plans
Facebook Messenger IntegrationUnlimited In PlanLimited, Higher Plans
Text to PayUnlimited In PlanLimited, Higher Plans
2-Way Text and Email ConversationsUnlimited In PlanLimited, Higher Plans
Invoicing CapabilitiesUnlimited In PlanLimited, Higher Plans
Phone & Email SupportAll PlansHighest Plan Only

See other direct comparisons with:
Salesforce, Pipedrive, ActiveCampaign, Zoho

nbs crm

vs.

Pipedrive

Platformnbs crmPipedrive
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$34.99 – $270
per user
per month
ContactsUnlimited ContactsUnlimited Contacts
Sales PipelinesUnlimited Sales PipelinesUnlimited, All Plans
CalendarsUnlimited CalendarsLimited, All Plans
Team MembersUnlimited Team MembersLimited, $14 – $99 per User / mo.
Sales FunnelsUnlimited Sales FunnelsN/A
WebsitesUnlimited WebsitesN/A
Surveys & FormsUnlimited Surveys & FormsLimited, All Plans
Products & SubscriptionsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsN/A
Automated WorkflowsUnlimited Automated WorkflowsN/A
Google Reviews Integration & ManagementUnlimited In PlanN/A
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanN/A
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In PlanLimited, All Plans
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, ActiveCampaign, Zoho

nbs crm

vs.

ActiveCampaigns

Platformnbs crmActiveCampaigns
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$49 – $449
per user
per month
ContactsUnlimited ContactsLimited, All Plans
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsPlus, Professional and Enterprise Plans
Team MembersUnlimited Team MembersLimited, $29 – $49 Per User Per Month
Sales FunnelsUnlimited Sales FunnelsLimited, All Plans
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & Forms3rd Party Integration Needed
Products & SubscriptionsUnlimited Products & SubscriptionsLimited
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing Campaigns3rd Party Integration Needed
Automated WorkflowsUnlimited Automated Workflows$29 – 149 Per User Per Month
Google Reviews Integration & ManagementUnlimited In Plan$19 Per User Per Month
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanLimited, $19 Per Month Per User
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In Plan3rd Party Integration Needed
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, Pipedrive, Zoho

nbs crm

vs.

Platformnbs crmZoho
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$34 – $220
per user
per month
ContactsUnlimited ContactsLimited Contacts Per Plan
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsLimited
Team MembersUnlimited Team MembersLimited, $14 – $52 Per User / Mo.
Sales FunnelsUnlimited Sales FunnelsLimited, Higher Plans
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & Forms3rd Party Integration Needed
Products & SubscriptionsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing Campaigns3rd Party Integration Needed
SMS Marketing CampaignsUnlimited SMS Marketing Campaigns3rd Party Integration Needed
Automated WorkflowsUnlimited Automated WorkflowsLimited, Higher Plans
Google Reviews Integration & ManagementUnlimited In PlanLimited, Higher Plans
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanN/A
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In Plan3rd Party Integration Needed
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, Pipedrive, ActiveCampaign

nbs crm

vs.

Platformnbs crmSalesforce
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$100 – $350
per user
per month
ContactsUnlimited ContactsLimited, All Plans
Sales PipelinesUnlimited Sales PipelinesUnlimited, All Plans
CalendarsUnlimited CalendarsN/A
Team MembersUnlimited Team MembersLimited, $25 – $150 Per User / Month
Sales FunnelsUnlimited Sales FunnelsN/A
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & FormsSurvey Response Pack
Courses & ProductsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsN/A
Automated WorkflowsUnlimited Automated Workflows$25 – $100 Per User
Google Reviews Integration & ManagementUnlimited In PlanN/A
Missed Call Back FeatureUnlimited In PlanLimited for $5 – $25 Per User / Month
Facebook Messenger IntegrationUnlimited In PlanLimited w/ Service Cloud
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In PlanLimited, All Plans
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Hubspot, Pipedrive, ActiveCampaign, Zoho

nbs crm

vs.

Hubspot

Platformnbs crmHubspot
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$50 – $12,000
ContactsUnlimited ContactsLimited Contacts
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsLimited, All Plans
Team MembersUnlimited Team MembersLimited, All Plans
Sales FunnelsUnlimited Sales FunnelsLimited, All Plans
WebsitesUnlimited WebsitesLimited, All Plans
Surveys & FormsUnlimited Surveys & FormsLimited, All Plans
Products & SubscriptionsUnlimited Products & SubscriptionsLimited, All Plans
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, All Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsLimited, Higher PlansLimited, Higher Plans
Automated WorkflowsUnlimited Automated WorkflowsLimited, Higher Plans
Google Reviews Integration & ManagementUnlimited In PlanLimited, Higher Plans
Missed Call Back FeatureUnlimited In PlanLimited, Higher Plans
Facebook Messenger IntegrationUnlimited In PlanLimited, Higher Plans
Text to PayUnlimited In PlanLimited, Higher Plans
2-Way Text and Email ConversationsUnlimited In PlanLimited, Higher Plans
Invoicing CapabilitiesUnlimited In PlanLimited, Higher Plans
Phone & Email SupportAll PlansHighest Plan Only

See other direct comparisons with:
Salesforce, Pipedrive, ActiveCampaign, Zoho

nbs crm

vs.

Pipedrive

Platformnbs crmPipedrive
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$34.99 – $270
per user
per month
ContactsUnlimited ContactsUnlimited Contacts
Sales PipelinesUnlimited Sales PipelinesUnlimited, All Plans
CalendarsUnlimited CalendarsLimited, All Plans
Team MembersUnlimited Team MembersLimited, $14 – $99 per User / mo.
Sales FunnelsUnlimited Sales FunnelsN/A
WebsitesUnlimited WebsitesN/A
Surveys & FormsUnlimited Surveys & FormsLimited, All Plans
Products & SubscriptionsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing CampaignsN/A
Automated WorkflowsUnlimited Automated WorkflowsN/A
Google Reviews Integration & ManagementUnlimited In PlanN/A
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanN/A
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In PlanLimited, All Plans
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, ActiveCampaign, Zoho

nbs crm

vs.

ActiveCampaigns

Platformnbs crmActiveCampaigns
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$49 – $449
per user
per month
ContactsUnlimited ContactsLimited, All Plans
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsPlus, Professional and Enterprise Plans
Team MembersUnlimited Team MembersLimited, $29 – $49 Per User Per Month
Sales FunnelsUnlimited Sales FunnelsLimited, All Plans
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & Forms3rd Party Integration Needed
Products & SubscriptionsUnlimited Products & SubscriptionsLimited
Email Marketing CampaignsUnlimited Email Marketing CampaignsLimited, Higher Plans
SMS Marketing CampaignsUnlimited SMS Marketing Campaigns3rd Party Integration Needed
Automated WorkflowsUnlimited Automated Workflows$29 – 149 Per User Per Month
Google Reviews Integration & ManagementUnlimited In Plan$19 Per User Per Month
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanLimited, $19 Per Month Per User
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In Plan3rd Party Integration Needed
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, Pipedrive, Zoho

nbs crm

vs.

Platformnbs crmZoho
Price$97 $48.50
per month
for 1st year with code HALFOFF12
$34 – $220
per user
per month
ContactsUnlimited ContactsLimited Contacts Per Plan
Sales PipelinesUnlimited Sales PipelinesLimited, All Plans
CalendarsUnlimited CalendarsLimited
Team MembersUnlimited Team MembersLimited, $14 – $52 Per User / Mo.
Sales FunnelsUnlimited Sales FunnelsLimited, Higher Plans
WebsitesUnlimited WebsitesLimited, Higher Plans
Surveys & FormsUnlimited Surveys & Forms3rd Party Integration Needed
Products & SubscriptionsUnlimited Products & SubscriptionsN/A
Email Marketing CampaignsUnlimited Email Marketing Campaigns3rd Party Integration Needed
SMS Marketing CampaignsUnlimited SMS Marketing Campaigns3rd Party Integration Needed
Automated WorkflowsUnlimited Automated WorkflowsLimited, Higher Plans
Google Reviews Integration & ManagementUnlimited In PlanLimited, Higher Plans
Missed Call Back FeatureUnlimited In PlanN/A
Facebook Messenger IntegrationUnlimited In PlanN/A
Text to PayUnlimited In PlanN/A
2-Way Text and Email ConversationsUnlimited In Plan3rd Party Integration Needed
Invoicing CapabilitiesUnlimited In Plan3rd Party Integration Needed
Phone & Email SupportAll PlansAll Plans

See other direct comparisons with:
Salesforce, Hubspot, Pipedrive, ActiveCampaign